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May 04, 2006

Comments

KipEsquire

You forgot The Wiz, a consumer electronics chain that CVC promptly mismanaged straight into bankruptcy.

Siobhan

In Las Vegas we have Cox Cable. One night I was dozing on the bed and my son wouldn't go to sleep so I was letting him play with the T.V. remote. I didn't think about the fact that you use to remote to order pay-per-view. Next thing that I hear is the unmistakable sounds of people having sex. My 16 month old son had ordered porn! My husband thought that this was hilarious until we got the bill. Apparently he had managed to order two movies at $14.95 a piece. I called the cable company and explained the situation to them. Since I hadn't been paying attention I was willing to pay for one but since they had changed the ordering procedure taking away the need to put in a 4 digit code, I felt that they should take one off the bill. And do you know they didn't believe me? :) They were rather rude about it too. Needless to say, our son is no longer allowed to play with the remote control and we had the technician come out and help us with the parental controls. Something I didn't think that I would be needing for about 12 years.

Dave

Consider Cablevision's perspective. A guy orders porn while his wife is away on a business trip and she opens the bill the next month and sees "Pump Her in the Dumper," he's confronted, claims ignorance and says it must be a mistake and that he'll call the cable company to complain.

How many times do you think that's repeated? Hundreds of times a year? Soon that adds up to real money.

Portia

Come back, Phil. We miss you!

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